By Robb Hicken/ BBB’s chief storyteller
When Paul, from Shelley, opened the envelope he was flush with excitement. To get his $1.2 million recovery check, all he had to do was send in $19.99.
“Hey, if it only costs me 20 bucks, why shouldn’t I do it,” he says.
If it was only so simple. The fact you send in the cash to get your prize may trigger a series of events. In this case, Wynfel Advisory Services promised unreleased money and for a fee the company would find that money and return it to Paul.
“Recovery” firms charge advance fees between $100 and several thousand dollars for a service consumers may get for free. The firms may telephone and send letters to the companies to which you lost money, requesting refunds on your behalf.
The firms may also contact government agencies and the BBB, requesting their help in resolving your complaint.