Tag Archives: fake emails

USPS warns of scam using its name


The United States Postal Service is warning residents about fake emails using their name. The messages claim to be alerts about an undelivered package, but they really carry a virus.USPS logo
How the Scam Works:

You receive an email message that appears to be a shipping notification. It says that the postal service has been unable to deliver your package. To claim it, you just need to download the attached confirmation form and take it to your local post office.

But when you click on the file, you find that it isn’t a receipt after all. It’s really a virus! Typically, these viruses phish for personal and banking information on your machine.

Like all scams, this one has many variations. Victims have reported receiving phone calls also claiming to alert you to an undelivered package. Instead of a virus, scammers try to phish for personal and banking information. The scam isn’t even limited to the USPS; Canada Post was targeted by a similar scam.

Tips to Avoid Email Scams:

Spot common email scams by following these tips:
    • Don’t believe what you see. Scammers make emails seem to come from a reputable source. Just because it looks like an “@usps.com” address does not mean it’s safe.
    • Be wary of unexpected emails that contain links or attachments. As always, do not click on links or open the files in unfamiliar emails.
    • Beware of pop-ups. Some pop-ups are designed to look like they’ve originated from your computer. If you see a pop-up that looks like an anti-virus software but warns of a problem that needs to be fixed with an extreme level of urgency, it may be a scam.
    • Watch for poor grammar and spelling. Scam emails often are riddled with typos.
    • Immediate action is necessary. Scam emails try to get you to act before you think by creating a sense of urgency. Don’t fall for it.

1 Comment

Filed under Scam alert

Phishing scam looks like BBB email…but it’s not


The BBB name and logo are being fraudulently used by criminals in an on-going phishing scam. The emails look very much like notice of a complaint from BBB, but contain links to malware that can infect your computer, steal passwords, etc. BBB is working with law enforcement, as well as with a private deactivation firm (at our own expense), to shut down as many criminal websites as possible. To date, we have shut down well over 100 sites.

If you get an email that looks like it is a BBB complaint, here is what you should do:

1. Do NOT click on any links or attachments.

2. Read the email carefully for signs that it may be fake (for example, misspellings, grammar, generic greetings such as “Dear member” instead of a name, etc.).

3. Be wary of any urgent instructions to take specified action such as “Click on the link or your account will be closed.”

4. Hover your mouse over links without clicking to see if the address is truly from bbb.org. The URL in the text should match the URL that your mouse detects. If the two do not match, it is most likely a scam.

5. Send a copy of the email to phishing@council.bbb.org(Note: This address is only for scams that use the BBB name or logo)

6. Delete the email from your computer completely (be sure to empty your “trash can” or “recycling bin,” as well).

7. Run anti-virus software updates frequently and do a full system scan.

8. Keep a close eye on your bank statements for any unexpected or unexplained transactions.

If you have a business and are not certain whether the complaint is legitimate, contact your local BBB (www.bbb.org/find).

6 Comments

Filed under Scam alert