BBB Warning: Website Scam Targets Military

BBB Military Line is sharing information from the U.S. Army’s Criminal Investigation Command (CIC) is warning about a new website scam in which criminals are attempting to take advantage of soldiers and their families.

“My Army Benefits” website at is a fraudulent site designed to “collect soldiers’ Army Knowledge Online, email accounts and passwords.” The site also falsely claims that “the U.S. military has granted access to unclaimed and accumulated benefits for active duty soldiers, and that benefits not claimed within the stipulated period will be available for claims after 60 months,” according to investigators.

The website is not affiliated or endorsed by the U.S. Army. The Army’s official website is “MyArmyBenefits” at

“Official military websites will all have the .mil domain name,” says BBB Military Line director Brenda Linnington. “Any other domain extension should be a red flag.” Other red flags include unsolicited emails or text messages; spelling, punctuation and grammar errors; requests for private information such as email addresses or passwords.

Fraudulent websites come and go quickly (and it seems this one may have been taken down already), but others pop up in their place. Service people, family members and veterans need to be  alert to scams that target them, she says.

“Unfortunately, we hear about new ones almost every day,”  Linnington says.

CIC provided the following advice for anyone who has received correspondence from the My Army benefits website or provided information through it:

  • Do not log in to the website;
  • Do not respond to any emails;
  • Stop all contact if you have responded to any emails; and
  • Immediately contact your local information assurance office if you accessed the website from a government computer or system.

ABOUT BBB MILITARY LINE:  Since 2004, BBB Military Line has provided free resources to our military communities in the areas of financial literacy and consumer protection through the efforts of local BBBs across the U.S. Visit us as for more information.



1 Comment

Filed under News You Can Trust

One response to “BBB Warning: Website Scam Targets Military

  1. Mark Burrows

    Okay, I am not military. I have worked for the military in both the USA and Canada, but only as a civilian consultant. Still, getting paid is just as if I were waltzing about in a uniform. Forms galore were signed. Questions were asked, and all of it protocol. I even had benefits deducted that I had to fill out other forms to recover or such benefits would be donated to the cause. Well, sorry being a civilian, the cause is but my own.
    Anyway, they were extremely organized and efficient. Yet, since the work I did for them was piecemeal, it does not require me to keep checking on their websites, or changes to their online services.
    Still. I often to researches if only to answer questions that are posed to me regarding government sanctions. You would normally expect one to simply just Google the question and take what ever pops up as……well, it’s on the internet, so it must be true. Uh oh, huge mistake. I know all of the government sites almost by heart. I go directly to those sites, and read through until I find the most appropriate link. If I cannot. I will use the contact box and ask for their advice on which direction I should take concerning a question. If the question is one that is a hoax or a scam, and it concerns one of their divisions, trust me, they will take it seriously. You will have to be prepared to cut and copy where you received such information verbatim. They will need to know how you were contacted or received any such notice or notion.
    The BBB does a powerful and wonderful job, but we should not just leave it at their doorstep and let them deliver the bad news. As concerned citizens we need to spread it around, and the more such complaints that arrive by the piles into municipal, county, state, and federal government in boxes the more they are aware that if they do not address the problem that our lack in faith of their ability to do their job is in jeopardy.
    Remember, it should be by the actions of not only the party, but the person representing the party that should decide how you cast your vote. A politician may win you over in a campaign, although one should ignore the promises because they can only try to fight congress, and will usually fail anyway. and you hope that he will listen to your needs. Although failing to do so, such a politician need not be around the next term, or could be removed by due process if necessary.
    Today, internet crime, is still in the gray area of jurisdiction. There are movements to establish an international task force that will employ a few members of each police force world wide for the sole purpose of internet investigation. Yet, that is getting confused and criticized as a government ploy to monitor our computers. It is not. That’s a separate issue completely. What I refer to is investigation by report and invitation only. Criminals committing a crime do not have rights. It is a matter of setting down the rules of what is an actual crime and what is not.
    This is causing the delay for such a task force to develop, because the criminals can create the loopholes faster than the crime can be established.

    Mark Burrows

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