Verizon customers duped by fake credit through Robo Calls

Verizon Wireless customers, watch out for robo calls that claim you are eligible for a credit on your account. It’s really a phishing scam.Verizon wireless

How the Scam Works:

You answer a call on your cell phone. It’s a recording that says you have a credit on your Verizon Wireless account, and you need to visit a special website to claim it.  When you go to that URL, it looks just like Verizon’s website — colors, logo and all. You are prompted to enter your account username, password and/or credit card information. Don’t do it! Giving away this info will open you up to identity theft.

The con keeps changing as authorities shut down the fake websites. However, you can often spot the scam because the amount of credit offered typically matches the URL given. For example, scammers would instruct you to redeem a $123 credit by going to

Tips to Spot a Website Phishing Scam:

Here’s how to spot a website phishing scam:

  1. Don’t believe what you see. It’s easy to steal the colors, logo and header of an established business and create a fake website. So just because something looks real does not mean it is.
  2. Check the URL. Scammers love to make the URLs of phishing websites look like that of the legitimate website. They often put the name of the business they are impersonating as a subdomain of another website. This will look something like: Or, as in the scam above, they will use the initials or another variation of the company name.
  3. Consider how the business normally reaches you: Does this business normally call, text, email or send a letter when it has something to communicate? Beware of a departure from the normal routine. Verizon Wireless typically sends its customers text messages, so be wary of a phone call.
  4. Contact the business: When in doubt, call the business’s customer support line to check the legitimacy of the offer. Be sure to find the phone number on your bill or by a web search — not the website the would-be scammers gave you.


Filed under Scam alert

5 responses to “Verizon customers duped by fake credit through Robo Calls

  1. Mark Burrows

    Another thing is to check with your cell phone service provider about blocking or zapping recorded calls. This will simply hang up on the caller a second or two after you answer. It will recognize it as a recorded call and further block it from calling your number again. This is different from voice mail and has no effect on voice mail.
    In voice mail, you can simply delete what you wish.
    As it is pointed out, be wary of normal routine. What ever online services you choose never come automatically, you would have been given distinct instructions from banks, financial services, and business that you interact with online and those patterns will only change by a written document sent by post to which they will provide contact information should you need to verify.
    Always report any kind of suspicious material to your original service and business providers. Nothing is too small, and they will more than welcome any information where fraudulent action is being used in their name. Just don’t think because they are not likely going to reward you for your information that you should not bother. Being a fence sitter is selfish and letting it pass does not bring justice in a timely manner.
    Is it no wonder there are more victims who cry out asking why isn’t anyone doing something about all of this fraud when they fail to contribute when they had the chance?

    Mark Burrows

    • agnes

      Thanks for the heads up! I read about this scam at too, in a complaint posted by someone who received a call. The call did go as you have mentioned in the article. I wonder if it’s possible for the authorities to file a complaint against these fraudsters in behalf of those who were victimized.

    • Andrea

      Thanks for the heads up! I read about this scam at too, and I’m amazed at how many phone lines they used to call people. I wonder if the authorities can arrest these fraudsters based on people’s complaints.

      • Mark Burrows

        Police can make arrests, but first they have to have solid evidence. Getting it is not as easy as you think. They have to catch the fraudster in the act. Otherwise, they would have to set up a sting operation, which most telephone con artists avoid quite nicely. If anyone says they are not sure and ask them to call back the next day after they talk with their spouse or a caregiver, they will bail. They won’t risk the chance you are wise to the type of call and will immediately contact the authorities. Still, the least perfect occupation is crime. They all make mistakes and for the most part get caught.

        Mark Burrows

  2. Mark Burrows

    Hmmm. Seeing the particular similar keyword and linguistic literate signature in both Andrea And Agnes messages. It is safe to say they are both written by the same person under different aliases. Psychologically the behavior of those who perpetrate fraud, scams, and con jobs.
    Would anyone care to second guess me?
    Mark Burrows

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