The email stated it was an “automated response” because I had responded to one of Wells Fargo’s sending email addresses. I’ve dealt with Wells Fargo during the past month on a project for BBB, but the return address: ofsrep.rumbbgw@…… .com just didn’t look correct.
When the address was looked up on the internet, Wells Fargo’s official website warns: PHISHING SCAM. Phish or fraudulent emails may contain links to phony websites and want you to share personal or financial information. These emails have clever language, a sense of urgency, and push for you to update your information for security purposes.
So, I wrote to him/her. No response? Called 704-547-0145, plenty of action. Name please, bank account number, …. and the list went on. DO NOT RESPOND OR CONTACT THESE PEOPLE.
Here’s some tips to avoid phishing scam.
- Be on your toes. Only open emails, attachments, and links from people you know. Use anti-virus software regularly and enhance email filters to block threats. Watch out for unsolicited emails that contain misspellings or grammatical errors.
- Don’t believe what you see. It’s easy to steal the colors, logos and header of an established organization. Scammers can also make links look like they lead to legitimate websites, and make emails seem to come from a different sender.
- Avoid sharing. Don’t reveal personal or financial information in an email, and do not respond to email solicitations for this information. This includes following links sent in email. Be wary of any urgent instructions to take specified action such as “Click on the link or your account will be closed.”
- Pay attention to a website’s URL. Hover over any links to see where they lead. Malicious websites may look identical to a legitimate site, but the URL may use a variation in spelling or a different – but similar – domain.
- Keep a clean machine. Having the latest operating system, software, web browsers, anti-virus protection and apps are the best defenses against viruses, malware, and other online threats.
If you question an email’s legitimacy, try to verify it by direct contact. Contact the company using information on your account statement – not information in the email. And, remember, NEVER open attachments, NEVER click links, and NEVER respond to emails from suspicious or unknown senders.
Wells Fargo asks you to forward the email to firstname.lastname@example.org.