Medicare does not call and will not ask for your SSN, Idaho Falls woman discovers

By Robb Hicken/ BBB’s chief storyteller

When Ruth, of Idaho Falls, received a survey from Medicare in her mailbox, she set it aside thinking that she’d get around to it sometime.

On May 6, a man called her on her cellphone as she was driving back to Idaho Falls. He identified himself as being with Medicare and said he’d help her complete the survey, since she’d not returned it. He said they could do it over the phone.

“He first asked for my social security number and my date of birth,” Ruth says.

They continued through the survey, answering each question until complete.

When she reached her home, she was piqued with curiosity and found her survey. She noticed that all the questions matched except she was not required to provided her SSN or DOB on the survey.

Medicare will never ask for your social security number of your date of birth over the phone, by email or fax. Individuals seeking Medicare must initiate the contact.

Ruth contacted Medicare on Monday afternoon where she learned that she was sent a survey, and no one from Medicare did followup calls since the surveys are optional.

BBB called the phone number Ruth captured (702-733-1437) and it rang 10 times before being disconnected.

BBB reminds people to only give personal information to doctors or other providers approved by Medicare. If you feel there are problems, you can always call Medicare directly 1-800-MEDICARE or call your provider.

Advertisements

10 Comments

Filed under News You Can Trust

10 responses to “Medicare does not call and will not ask for your SSN, Idaho Falls woman discovers

  1. Pingback: Medicare Buz » Blog Archive » Making complaints less complex

  2. Pingback: Medicare Buz » Blog Archive » Better Business Bureau warns elderly to beware Medicare/Medicaid scams

  3. Pingback: Medicare Buz » Blog Archive » On The Topic Of Medicare And Medicare Supplement Plans

  4. Pingback: Why does Medicare keep calling? « Medicare Help

  5. Pingback: Mental Health and Medicare « Medicare Help

  6. Pingback: How to File a Medicare Appeal « Medicare Help

  7. Pingback: Medicare Buz » Blog Archive » Medicare: MSPRC New Address & Fax

  8. Pingback: Medicare Buz » Blog Archive » HIPPS CODES FOR MEDICARE ADVANTAGE CLAIMS: Effective July 1,

  9. Pingback: Affordable health care registration won’t come to you | snakeriverBBB

  10. Pingback: Medicare Buz » Blog Archive » Weekly Update: Medicare Part A Immediate Recoupment Requests

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s