Phone scams targeting Idaho Power customers are an ongoing issue being addressed by Idaho Power officials working with the Idaho Attorney General’s office to investigate these fraudulent callers demanding payments to avoid disconnection.
Over a year ago, residential customers began reporting a scam directed to Hispanic customers with phone calls in Spanish, demanding payments and personal information for the purpose of identity theft. In March, Asian restaurants reported receiving similar threatening calls.
The most recent phone scam reported this month is targeting the small business community.Company representatives are working with the Attorney General’s office and the Better Business Bureau to communicate to our customers about the ongoing issue.
“We continue to tell our customers to not make payments to these callers, or show any personal or account information to anyone claiming to be from Idaho Power,” said Maggie Brilz, Idaho Power Customer Service Manager. “If you are concerned about the legitimacy of a call from Idaho Power, just hang up the phone and call us directly at the Customer Service Center.”
To report a fraudulent call, contact Idaho Power at 388-2323 or 1-800-488-6151 outside the Treasure Valley area.