“I do not have a U.S. Bank debit card and I am smart enough to know that they would not send me a text message,” says Nancy Luckraft, of Boise.
She reported it to BBB, and chose to ignore the text spam message. She’s not alone in receiving it. Apparently, many messages were sent throughout the Treasure Valley.
In researching the information provided, the text message says: “Your US Bank debit card has been temporarily blocked, please call the contact number.” — 574-269-7454. When BBB called, the number went straight to voice mail.
An email address was also provided, which went through the TrainX campus in Trinidad & Tobago, West Indies.
This is a scam involving text messaging.
These text messages – “smishing” – are not from legitimate companies, but from scammers hoping to lure you into revealing your bank account, debit, or credit card numbers. Smishing is basically phishing scams sent over Short Message Service (SMS) text messages.
If you receive any suspicious texts like these, BBB advises you not to reply by any method instructed by the text message. Instead, contact the company using a telephone number or website address you know to be genuine to discuss the situation.
These smishing scams also come in the form of gift cards, prize-winning, or cash giveaways.
- Don’t fall for it. Know that retailers or others generally don’t just give away very valuable gift cards or products for free. If it seems too good to be true, it probably is.
- Don’t reply. Delete the message, without replying. If the text includes a phone number, don’t call it. You’ll just be calling attention to yourself as a potential victim to target. Don’t click any links, as they could leave dangerous files on your phone or other device.
- Don’t give up your personal information. You may be told that your information is needed to release a prize to you. Don’t believe it. Don’t give your bank account number or wire money to anyone, either. (Some scammers say you need to send in money for shipping or taxes, such as, before they can send you a big gift.)
- Report it. Call your cell-phone service provider and have the number the text came from blocked. You might have them block all premium text messages, as well.