National Processing Center mailers flood southern Idaho; pushing final expenses information

By Robb Hicken/ BBB’s chief storyteller

A Meridian man grew suspicious when he receive an official looking “tear-apart” letter from an unidentified company with a return address at 325 Pennsylvania Avenue, Washington, D.C. 20003.

After opening the letter, he found a postage paid post card inside, declaring that he was entitled to more benefits than he was getting from social security toward final expenses. Inside the envelope was a lone postcard. The headline at the top said, “Final Expense Information.” The postcard had spaces for information requested– age, phone number, spouse – a signature.

“As a United States taxpayer, it is your legal right to receive all the information available to you,” the post card states.

He went no further, but contacted  Better Business Bureau. “National Processing Center,”  at this address (actually a “maildrop”), is not located here.  The “National Processing Center” is not doing anything illegal, BBB has found. However, “National Processing Center” is not a government agency.

According to BBB files, consumers report receiving mailings offering information about senior issues and seeking general information to be returned on an enclosed card. As always, the BBB advises care in sharing personal information with unknown parties. Over the years, the mailings have indicated that the targeted seniors receiving the mailing can ask information or contact by providing their phone number and returning the mailer.

The most recent versions of the mailings show it can give information about Social Security tax changes and final expenses – death and burial expenses. Previously, the mailings focused on asset protection for estates and other financial offerings. Although the mailings show there is no affiliation with a government agency, it fails to give any company name or phone number so that recipients would know who they were dealing with.

BBB is attempting to contact the company through its address in Washington, D.C. This address is a known mail processing address. The real physical location or originator of the mailings is unknown at this time. Given those circumstances, recipients are advised to be cautious in dealing with any unknown party contacting them for business interactions. Reports show this company has done business under other auspicious.

Here is how the postcard looks.

National Processing II National Processing


1 Comment

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One response to “National Processing Center mailers flood southern Idaho; pushing final expenses information

  1. Mark Burrows

    The man was quite wise to contact BBB. The first clue is the return address simply goes to a Postal Mail Box, Thus the PMB # 220 and not to a postal station which is a postal distribution center within an office building or complex, where the mail would be sorted and delivered by hand to the appropriate office or shop. A postal mail box means someone has to go retrieve the mail. The second big clue is the letter itself where it states, “IN YOUR COUNTRY” That is a huge mistake, I would personally be asking myself why would anyone outside my country have interest in my social security? The third clue, was all the capital letters, I only get those in junk mail from contest that tell me that I may already have won, yes, I am sure of that. (cough cough). The last thing is the mention of Final Expense Information. Now we are talking about funeral expenses.
    My second opinion is some one who is sending out mailers to gather information to send you more information on life insurance or in this case death insurance. Insurance is becoming a huge international business. Many companies even now banks are jumping on the band wagon to sell you life insurance, accident insurance, health insurance, property insurance.
    Here is a clue, don’t do it. Just find one single insurance company that is capable of providing a complete bundle that will protect your home, valuables, health, travel, investments, life and death benefits. Make sure that you spend a little extra so that you can include a cost of living clause so that even that you pay a higher premium for your bundle, your premium will never change and in case of damage, accident, loss or death, benefits will equal cost of living. Then you can live in comfort and toss away all the stuff in the mail, send emails to the junk file, and tell annoying telemarketers that you have 100% full coverage and it is none of their damn business what your premiums cost, if they offer you less, then I guarantee they will cut corners and of course you would lose any equity that you have built with your previous insurance company.
    Basically, there are more insurance selling scams out there than people trying to abuse insurance companies for a payout.

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