Getting seven new clients in January sounded like a great idea to Tawni Peterson, co-owner of the Clearwater Wellness Spa on Broadway Avenue, in Boise.
“When she contacted us, she requested the ‘basic organic facial treatment’ for seven people, at one hour for each person,” Peterson says. “That’s $65 each for the organic facial.”
She responded to the email inquiry from Mary Smith, giving her the business address, her cellphone number, and types of credit cards accepted. The total cost: $455.
Wellness Spa business co-owner Sheila Miller squirmed as she read the response from Mary Smith, who never identified herself otherwise.
Here’s the response from Mary Smith:
“Thank you very much for the total cost for the 7 people, i really appreciate that and I want you to do me a little favor and the favor is that i have not pay for the driver that will bring everyone of them to your shop and i can’t do that myself, Because i am at the hospital and would undergo an ear surgery in few days, so my condition is restricted , so i will like you to include extra $700 plus the total price of the Facials so that you can have all charge on My credit card now and you will have $700 send via western union to the driver and add extra $80 tip for your self and add $60 for the western union fee, so go ahead and add everything up and let me have the total so i can email you my credit card now for the full payment now.”
Miller immediately contacted BBB.
This is a typical overpayment scam. Here are red warning flags:
- The inquirer offers to pay more than the asking price of an item or service.
- A portion of the money paid for the items or service is expected to be sent back to the sender or given to a third-party. Western Union or wire transfers of money is requested.
- The name on the check does not match the company name or person making the purchase or receiving the service.
- Email correspondence has several misspellings and obvious grammar mistakes; it may seem to be from someone outside of the country. Contact is done by fax, email or text.
Can you spot the red flags in Mary Smith’s email?
The scam artists use fake or stolen checks or stolen credit card numbers. Businesses discover, usually after they’ve transferred funds to the scam artist, that the money never comes or the money arrives but is stolen from another person or business’ account. This can put a freeze on the business’ account and requires the business to pay back the money to the rightful owner, including the funds sent to the scam artist.