Here’s how it works:
The mail recipient’s email, fax or letter has no return address but has a logo of either US Airlines or American Airlines. Most letters seem to come from Phoenix, Ariz. The message typically reads as follows:
NOTE: You must respond no later than XXXX. Dear XXXX, I am pleased to inform you that you have qualified for an award of 2 roundtrip airline tickets. Congratulations. These tickets are valid for travel anywhere in the Continental U.S. from any major international airport. The retail value of this award is up to $1,298.00. Certain restrictions apply. We have attempted contacting you several times without success. This is our last attempt. If we do not hear from you soon, we may need to issue the ticket vouchers to the alternate. Please call me today at 1-866-546-1767. Regards,
US Airlines is not a real company, but the logo is designed resemble United Airlines, a real company. With so many people reporting these letters, scammers have started using American Airlines’ name. The letters are NOT from American Airlines. This is a phishing scam attempting to get your personal information.
If you receive a letter such as this and are questioning it’s legitimacy, reach out to your local BBB or directly to American Airlines.