Wedneday morning, BBB employee Nicole Miller received a call from a woman who lives in Arco. Arco is a small town of about 1,000 people, but has a nice business district.
When the woman called, she said she was surprised when DISH Network called and wanted to change her service. The cost to her was a new two-year contract and $95 installation fee. She’d been with DISH for 12 years.
Incredibly, Barbara McKee said when the guy asked for her credit card number, she realized it was some sort of scam. She said that’s one of the good things about living in a small town of a thousand people, “gut feelings” come strong because there are not many people to call on for help.
She chastised the caller, called DISH, called the Sheriff, and called BBB.
“I just didn’t want anyone else to get taken,” she told Nicole. “If they’re calling me, they’re calling my neighbors.”
The good thing is that she didn’t give out her credit information.
After Nicole listened to the story, she commended Barbara, and passed her to the chief storyteller, who put out an immediate release to the Arco Advertiser and other media in Eastern Idaho.
Nicole says we get calls all the time because caring people in the Snake River Region don’t want others to fall into a scam and be taken advantage of.